The investmindgrow.com team analyse and rigorously review brokers in the industry so you don’t have to. The team evaluate a list of no less than 57 items but some key points include:
Quality of Customer Service - Do they have an easy to use Help section? Do they have easy to find contact information? Is the information clear, including hours of operation, country codes etc.? Do they offer a variety of customer support methods – e.g. Email, Phone, Chat, Mail? Are they quick to respond? Do they offer good service? Are they polite? Are they knowledgeable?
Ease of use and User Interface - Websites are defined by their interface; it’s what makes them attractive to use, and it’s no different within the investment sector. Finding a site that looks good and is easy to use is crucial for a positive investment experience.
Cashier - Is there a good selection of banking methods? Is the site secure? Is it easy to deposit funds? Are withdrawals processed quickly? Start to finish, is it an easy and quick process?